Helping a Client Find a Bug Exterminator

One of my clients recently told me that they were experiencing difficulties with pests in their home. When I pressed them for more information, they told me that they believed they had bed bugs throughout the house. I immediately jumped into action and began looking for a bed bug exterminator in NYC. My goal was to find them someone who would be able to come out immediately and deal with the issue. When it comes to feeling safe and secure in your home, having to deal with pests like these really make you feel uneasy.

I found a company online immediately. When I started browsing the website, I had the goal in mind of finding someone that was flexible enough to come to their home as soon as possible. I found out that not only do they service residential customers, but they also serviced industrial and commercial customers as well. This tells me that they have a lot of experience in the business, and they are trusted by a wide variety of clients. I continue to is for the website, I found a place where I could fill out a form and upload a photo of the bug. I thought that was pretty clever.

As I continued on their website, I quickly found a phone number that I could use to contact them. When I called, I was immediately greeted by someone with a very pleasant voice. She said that she would help guide me through the issue, and send someone to my home immediately. I let her know that I was calling on behalf of my client, and she said that would not be a problem. She took down all of their contact information, and scheduled an appointment for the very next day. I was impressed with her level of professionalism, as well as how quickly they were able to send someone to assist.